ANALYZING THE EFFECT OF FACTORS ON TAXPAYERS SATISFACTION USING E-FILING TAX REPORTING SYSTEM
نویسندگان
چکیده
The biggest source of state revenue comes from tax revenue. To increase and simplify taxpayers in reporting, Directorate General Taxes introduced an application system namely Electronic Filing System (E-Filing). With this system, don’t need to come directly the Tax Service Office fulfill obligations terms SPT because reporting can be done online by accessing E-Filing System. purpose study is analyze relationship between quality, information service quality with personal taxpayers’ satisfaction using for reporting. This uses a quantitative approach. use measurement model success DeLone McLean (2003). results are have significant effects on user System, hasn’t effect
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ژورنال
عنوان ژورنال: Journal of Applied Finance & Accounting
سال: 2023
ISSN: ['2746-6019', '1979-6862']
DOI: https://doi.org/10.21512/jafa.v10i1.8323